🌍 Shipping Coverage
We proudly ship throughout the USA, including Alaska and Hawaii (extra charges may apply).
> ❌ We do not ship to South America, Europe, Africa, the Middle East, or Asia.
✅ However, we will gladly deliver to any U.S. warehouse or port of your choice in the contiguous 48 states.
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⚠️ Freight Shipping is Required for Solar Panels
Due to size, weight, and handling requirements, most solar panels must be shipped via freight carrier on a pallet or skid. UPS and FedEx are generally not suitable for solar panel shipments.
We partner with reputable freight carriers including:
Roadway
Yellow
YRC
DHL
Dependable
LaserShip
A. Duie Pyle
Honolulu Freight
EconoCaribe
…and many others.
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📦 Shipping Options
1. Flat Rate Freight Shipping
Many of our solar kits and products qualify for flat-rate freight shipping based on weight. Applies to all U.S. addresses in the contiguous 48 states.
Additional fees apply for Alaska, Hawaii, Canada, Mexico, and Latin America.
2. Variable Rate Shipping
At checkout, your estimated shipping cost will be calculated based on your zip code. Choose from USPS, UPS, FedEx, and other providers for ground or express options.
3. Free Shipping
Select items across our store qualify for FREE shipping. If your cart includes eligible items, we’ll ship your order free of charge.
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📞 Need Help With Shipping?
Contact us directly for a shipping quote:
📧 ofer@cse.solar
📞 775-910-9827
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📋 Important Freight Delivery Guidelines
CSE Solar Solutions will coordinate your freight shipment using reliable carriers. All products are professionally packaged to meet industry standards for solar freight.
🚨 What You Must Do Upon Delivery:
1. Inspect Immediately
Look for crushed corners, torn boxes, broken shrink wrap, or any signs of damage.
Count and verify the number of pallets, boxes, or bundles matches the Bill of Lading (BOL).
2. Note Any Damage
Write “DAMAGE” and your initials with a description on the delivery receipt.
If you're unable to inspect at that moment, write “Subject to Inspection.”
Alert the driver of any discrepancies before signing.
Do not sign the BOL without noting visible damage.
3. Take Photos
Photograph all damaged items and the signed paperwork.
4. Report Within 72 Hours
Contact the carrier and email CSE Solar Solutions at
📧 ofer@cse.solar
Include:
Your order number in the subject line
Description of the issue
Quantity affected
Photos of the damage
> ⚠️ If the BOL is not properly marked at delivery, CSE Solar Solutions is not responsible for any costs of replacement materials.
Once the delivery receipt is signed without notation, you accept full responsibility for the condition of the items received.
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🏢 Warehouse Locations
We ship from the following strategically located warehouses to ensure fast and efficient delivery:
Las Vegas, NV
Cranbury, NJ
Orlando, FL
San Antonio, TX
Fontana, CA
Reno, NV
Chino, CA
Joliet, IL
Arlington, TX
Schenectady, NY
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🌍 Shipping Coverage
We proudly ship throughout the USA, including Alaska and Hawaii (extra charges may apply).
> ❌ We do not ship to South America, Europe, Africa, the Middle East, or Asia.
✅ However, we will gladly deliver to any U.S. warehouse or port of your choice in the contiguous 48 states.
---
⚠️ Freight Shipping is Required for Solar Panels
Due to size, weight, and handling requirements, most solar panels must be shipped via freight carrier on a pallet or skid. UPS and FedEx are generally not suitable for solar panel shipments.
We partner with reputable freight carriers including:
Roadway
Yellow
YRC
DHL
Dependable
LaserShip
A. Duie Pyle
Honolulu Freight
EconoCaribe
…and many others.
---
📦 Shipping Options
1. Flat Rate Freight Shipping
Many of our solar kits and products qualify for flat-rate freight shipping based on weight. Applies to all U.S. addresses in the contiguous 48 states.
Additional fees apply for Alaska, Hawaii, Canada, Mexico, and Latin America.
2. Variable Rate Shipping
At checkout, your estimated shipping cost will be calculated based on your zip code. Choose from USPS, UPS, FedEx, and other providers for ground or express options.
3. Free Shipping
Select items across our store qualify for FREE shipping. If your cart includes eligible items, we’ll ship your order free of charge.
---
📞 Need Help With Shipping?
Contact us directly for a shipping quote:
📞 702-608-8385
---
📋 Important Freight Delivery Guidelines
CSE Solar Solutions will coordinate your freight shipment using reliable carriers. All products are professionally packaged to meet industry standards for solar freight.
🚨 What You Must Do Upon Delivery:
1. Inspect Immediately
Look for crushed corners, torn boxes, broken shrink wrap, or any signs of damage.
Count and verify the number of pallets, boxes, or bundles matches the Bill of Lading (BOL).
2. Note Any Damage
Write “DAMAGE” and your initials with a description on the delivery receipt.
If you're unable to inspect at that moment, write “Subject to Inspection.”
Alert the driver of any discrepancies before signing.
Do not sign the BOL without noting visible damage.
3. Take Photos
Photograph all damaged items and the signed paperwork.
4. Report Within 72 Hours
Contact the carrier and email CSE Solar Solutions at
Include:
Your order number in the subject line
Description of the issue
Quantity affected
Photos of the damage
> ⚠️ If the BOL is not properly marked at delivery, CSE Solar Solutions is not responsible for any costs of replacement materials.
Once the delivery receipt is signed without notation, you accept full responsibility for the condition of the items received.
---
🏢 Warehouse Locations
We ship from the following strategically located warehouses to ensure fast and efficient delivery:
Las Vegas, NV
Cranbury, NJ
Orlando, FL
San Antonio, TX
Fontana, CA
Reno, NV
Chino, CA
Joliet, IL
Arlington, TX
Schenectady, NY
Return & Refund Policy
At CSE Solar Solutions, we want you to be confident in every purchase. If you're not satisfied or need to return a product, please review the following guidelines:
All returns require an RMA (Return Merchandise Authorization) number.
Items must be:
Unopened, unused, and uninstalled
In new condition
In original manufacturer packaging with all hardware, labels, and documentation
Returns must be initiated within 30 days of delivery. Returns requested after 30 days will not be accepted.
Shipping charges are non-refundable.
Customers are responsible for return shipping and insurance, unless the product is defective or an error was made by CSE Solar Solutions.
Restocking Fees:
Domestic returns: 20% restocking fee
International returns: 30% restocking fee
Restocking fees do not apply if the return is due to confirmed manufacturer error, damage, or shortage verified through the RMA process.
Battery / Storage Products:
May be returned within 30 days only if unopened and in original packaging
A 20% restocking fee + return shipping will be deducted from the refund
Non-Returnable Items Include:
Custom or special-order products
Drop-shipped or final-sale items
Products that have been installed or used
Items marked NCNR (Non-Cancellable, Non-Returnable) — which will be clearly disclosed prior to purchase
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📦 Returns, Damages & Claims Process
Inspect Your Order Upon Delivery
Before signing the delivery receipt:
Check for visible damage, torn packaging, shifted pallet stacks, or missing "Do Not Stack" pyramids
Verify the item count and ensure it matches the packing slip
Note any discrepancies or damage on the delivery receipt and inform the driver
If possible, open the package and inspect the product before accepting the delivery
Do not refuse delivery, as this may result in additional freight charges
Reporting Issues:
Shipping Damage
If damage is found:
1. Document everything:
Take clear photos of packaging and damaged items
Note all serial numbers
Keep original packaging
2. Contact us at ofer@cse.solar
3. If freight, also file a claim with the carrier
4. Our RMA team can assist with documentation
Missing / Overages / Shortages
Note discrepancies on the delivery slip
Contact ofer@cse.solar within 30 days
Backordered items will be automatically shipped without an RMA
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🔁 Replacement Orders & RMA Instructions
If a replacement is needed:
Submit an RMA claim to ofer@cse.solar
Indicate your request for a replacement order
In most cases, a signed agreement to pay may be required before shipping the replacement
To complete a return:
1. Request an RMA number via email or call (775) 910-9827
2. Write the RMA number clearly on the return label
3. Ship to the correct RMA return address provided (may differ from original shipment)
4. Email tracking info to ofer@cse.solar
Once received and inspected:
A refund for the original purchase price (minus any applicable fees) will be issued
Product must be in resalable condition to qualify for a refund
❗ Important:
Returns without a valid RMA will be rejected and returned at your expense.
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🛑 Closeout Policy
Products labeled as:
> “CSE Solar Solutions Closeout Policy Applies to This Item”
Are final sale. For these items:
No returns, no refunds, and no further discounts are permitted
Availability is limited and not guaranteed
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❌ Order Cancellation Policy
To cancel an order before shipment, contact us during business hours:
Email: ofer@cse.solar
Phone: (775) 910-9827
Cancellation Fees:
No fee if order hasn't been processed, authorized, or charged
5% cancellation fee if payment was authorized or processed
If order has already shipped, a restocking fee will also apply
Refunds are processed within 48 hours of cancellation approval or return receipt. Funds may take up to 7 business days or longer to appear, depending on your financial institution.
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🔐 Privacy & Cookies Notice
This website uses cookies to enhance your experience.
By using this site, you agree to our Privacy Policy.
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💬 Questions or Help?
Our customer service team is here to assist:
📧 Email: ofer@cse.solar
📞 Phone: (775) 910-9827
Thank you for choosing CSE Solar Solutions.
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📩 Contact Information
For all inquiries, concerns, or requests related to site use, content permissions, or orders, please contact us at:
Email: ofer@cse.solar
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✅ Permitted Use
You may view, download, or print content from our website solely for personal, non-commercial use, or to:
Place an order with CSE Solar Solutions
Purchase products or services from CSE Solar Solutions
You may not:
Reproduce, distribute, modify, display, or transmit any part of the site without prior written consent
Remove or alter any copyright or proprietary notices
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™️ Trademarks
All trademarks, service marks, and trade names used on this website are the property of CSE Solar Solutions, whether registered or not.
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⚠️ Disclaimer of Warranties
All content, materials, and products on this site are provided "as is", without warranties of any kind—express or implied.
CSE Solar Solutions does not guarantee that:
The site will be uninterrupted or error-free
Defects will be corrected
The site or its server is free of viruses or harmful components
We disclaim all implied warranties, including:
Merchantability
Fitness for a particular purpose
Non-infringement
> Note: Some jurisdictions may not allow such exclusions. If so, these disclaimers may not apply to you.
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🧾 Participation & User Content
CSE Solar Solutions is not liable for content generated or posted by users. While we reserve the right to remove or block content that is:
Defamatory, obscene, abusive, or offensive
Fraudulent, misleading, or deceptive
In violation of intellectual property rights
Otherwise inappropriate
We act solely as a passive distributor and are not responsible for monitoring all activity on the site.
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🚫 Prohibited Behavior
Users are strictly forbidden from:
Harassing others, including via email or chat
Impersonating employees, representatives, or users
Posting illegal, obscene, or threatening content
Uploading commercial advertisements or solicitations
Violation of these terms may result in removal from the site or legal action.
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🌐 Third-Party Links
To enhance your experience, CSE Solar Solutions may link to third-party websites. However, we:
Do not control these sites
Are not responsible for their content, privacy, or data practices
You access such links at your own risk. We welcome feedback regarding both our website and any sites we link to.
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⚖️ Governing Law & Jurisdiction
Use of this site shall be governed by the laws of the State of Nevada, U.S.A.
Venue for any legal proceedings will be in Los Angeles, California, whether in state or federal court.
Legal claims must be filed within 30 days of the incident or cause of action.
CSE Solar Solutions may assign its rights and duties under this agreement without notice.
Failure to enforce any part of these terms does not constitute a waiver of our rights
CSE Solar Solutions 2007
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