Terms of Use & Legal Disclaimer – CSE Solar Solutions
Welcome to the official website of CSE Solar Solutions. By accessing this site, you agree to the terms and conditions outlined below. If you do not agree, please do not use the site.
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📩 Contact Information
For all inquiries, concerns, or requests related to site use, content permissions, or orders, please contact us at:
Email: ofer@cse.solar
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✅ Permitted Use
You may view, download, or print content from our website solely for personal, non-commercial use, or to:
Place an order with CSE Solar Solutions
Purchase products or services from CSE Solar Solutions
You may not:
Reproduce, distribute, modify, display, or transmit any part of the site without prior written consent
Remove or alter any copyright or proprietary notices
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™️ Trademarks
All trademarks, service marks, and trade names used on this website are the property of CSE Solar Solutions, whether registered or not.
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⚠️ Disclaimer of Warranties
All content, materials, and products on this site are provided "as is", without warranties of any kind—express or implied.
CSE Solar Solutions does not guarantee that:
The site will be uninterrupted or error-free
Defects will be corrected
The site or its server is free of viruses or harmful components
We disclaim all implied warranties, including:
Merchantability
Fitness for a particular purpose
Non-infringement
> Note: Some jurisdictions may not allow such exclusions. If so, these disclaimers may not apply to you.
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🧾 Participation & User Content
CSE Solar Solutions is not liable for content generated or posted by users. While we reserve the right to remove or block content that is:
Defamatory, obscene, abusive, or offensive
Fraudulent, misleading, or deceptive
In violation of intellectual property rights
Otherwise inappropriate
We act solely as a passive distributor and are not responsible for monitoring all activity on the site.
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🚫 Prohibited Behavior
Users are strictly forbidden from:
Harassing others, including via email or chat
Impersonating employees, representatives, or users
Posting illegal, obscene, or threatening content
Uploading commercial advertisements or solicitations
Violation of these terms may result in removal from the site or legal action.
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🌐 Third-Party Links
To enhance your experience, CSE Solar Solutions may link to third-party websites. However, we:
Do not control these sites
Are not responsible for their content, privacy, or data practices
You access such links at your own risk. We welcome feedback regarding both our website and any sites we link to.
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⚖️ Governing Law & Jurisdiction
Use of this site shall be governed by the laws of the State of Nevada, U.S.A.
Venue for any legal proceedings will be in Los Angeles, California, whether in state or federal court.
Legal claims must be filed within 30 days of the incident or cause of action.
CSE Solar Solutions may assign its rights and duties under this agreement without notice.
Failure to enforce any part of these terms does not constitute a waiver of our rights.
CSE Solar Solutions – Cancellation, Returns & Claims Policy
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📦 Order Cancellation Policy
If you wish to cancel your order before shipment, please contact us during business hours:
Email: ofer@cse.solar
Phone: (775) 910-9827
Cancellation Terms:
No fee applies if your order has not yet been processed, authorized, or charged.
If your order has been authorized, processed, or charged, a 5% cancellation fee will be applied.
If any part of the order has shipped, a restocking fee will also apply.
Refunds are issued within 48 hours of approved cancellations or receipt of returned items. Fund availability in your account may take up to 7 business days or longer, depending on your bank or payment provider.
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🔁 Returns Policy
By placing an order with CSE Solar Solutions, you agree to the following return terms:
All returns require prior authorization. An RMA (Return Merchandise Authorization) number must be obtained before returning any product.
Products must be:
Unused and uninstalled
In brand-new condition
Returned in original manufacturer’s packaging with all parts and documentation
Returns must be initiated within 30 days of original delivery. Returns beyond 30 days will not be accepted.
Shipping charges are non-refundable.
You are responsible for return shipping and insurance unless the return is due to our error or product defect.
Restocking Fee:
Standard returns: 20% restocking fee
International returns: 30% restocking fee
Restocking fees are waived only if the return is due to manufacturer error, damage, shortage, or overage verified through the RMA process.
Battery / Storage Products:
Returnable within 30 days if unopened and in original packaging
Subject to 20% restocking fee + return shipping charges
Non-Returnable Items:
Custom orders
Drop-shipped items
Installed or used items
NCNR (Non-Cancellable, Non-Returnable) products – clearly marked and pre-approved by sales representative
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🏷 Closeout Policy
Items marked with:
> “CSE Solar Solutions Closeout Policy Applies to This Item”
Are considered final sale. For these products:
No returns, refunds, or further discounts are allowed
Availability is limited
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📦 Returns, Damages & Claims
Order Inspection & Verification (Upon Delivery):
Inspect all packages before signing the delivery receipt
Note any visible damage, missing items, or discrepancies on the delivery receipt and inform the driver
Do not refuse delivery, as this may result in additional freight charges
Report Issues Immediately
If you notice damage or discrepancy:
1. Freight shipments:
Take photos of damage and serial numbers
Keep original packaging and items
File a claim with the shipping carrier
Contact us for assistance at: ofer@cse.solar
2. Parcel shipments:
File claim promptly for best resolution
Include:
Delivery receipt
Bill of lading
Packing slip and invoice
Photos of packaging and damaged goods
3. Overages / Shortages / Missing Items:
Note discrepancies on delivery receipt
Contact us at ofer@cse.solar within 30 days
Missing items will be shipped automatically if backordered
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🔁 Replacement Orders & RMA Process
To return a product or request a replacement:
1. Contact Customer Service
Email: ofer@cse.solar
Phone: (775) 910-9827
2. Obtain an RMA number
Include the RMA number visibly on the return shipment label
RMA may require shipping to a different address than originally provided
3. Return shipping
Customer is responsible unless the return is due to CSE Solar Solutions' error
Use insured, prepaid freight
Email the return tracking number to ofer@cse.solar
4. Inspection and Refund
Upon receipt, returned items will be inspected
If accepted, credit will be issued for the original purchase price minus any applicable restocking fees
Items must be returned in resalable condition
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⚠️ Unauthorized Returns
Returns without a valid RMA number will be rejected and returned to sender at your expense.
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🔐 Privacy & Cookies
This website uses cookies to enhance your experience. By using our site, you agree to our Privacy Policy.
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For further assistance, email ofer@cse.solar or call (775) 910-9827.
We appreciate your cooperation and thank you for choosing CSE Solar Solutions.
CSE Solar Solutions 2007
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